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I help people and teams turn communication breakdowns into forward motion.

Whether you're navigating a difficult personal relationship or leading a team where communication keeps breaking down, the patterns underneath look remarkably similar. I work with both.

My book, Repatterned, introduces my method. Let me show you how to apply it to your situation.

 

For Individuals

You're in something specific: a divorce, a high-conflict co-parenting situation, a relationship that keeps going sideways no matter what you try. You need someone who knows the territory and can help you navigate it without losing yourself in the process.

For organizations

Communication breakdowns inside teams come from unspoken dynamics, competing priorities, and conversations people keep avoiding. I work with leadership teams and cross-functional groups to build the skills and shared language that make hard conversations possible.

Forest path representing clarity and transformation

Why I Do This Work


I spent over twenty years inside Silicon Valley organizations, Google, Intuit, and high-growth startups, watching how fear and unresolved conflict drive decisions, derail teams, and exhaust good people. I left to study it formally, earned a graduate degree in negotiation and conflict resolution, and built a practice around what I learned. Once you can see the patterns driving your conflicts, everything changes. That's what I help you do.

My Method: Exhale–Explore–Engage®

1

Exhale

Before anything else, we pause. We start with a breath, a long exhale, a genuine interruption of whatever has been running on loop. With the breath, we create space to notice. You can't see a pattern clearly from the inside.

2

Explore

With space comes curiosity. We look at what's actually driving the situation — the values underneath the conflict, the truth underneath the reaction, the need that's been buried under years of managing everyone else's feelings.

3

Engage

This is where we flip the script. With clarity about what's actually true, you stop reacting from the pattern and start choosing from your truth. That's a bigger shift than it sounds. Most people have never done it.

© 2026 by Masha Rusanov. Exhale–Explore–Engage® method and all associated materials are the intellectual property of Masha Rusanov. All rights reserved.

hello@masharusanov.com

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